Booking and Payment Terms

Updated August 7, 2026

Booking and deposit

A booking made on this site is secured by a deposit. The deposit is deducted from the price of your procedure — it is not an extra charge. The balance is paid at the studio on the day of your visit.

Deposit amount: $50 for most services and $100 for permanent makeup, camouflage and SMP — those procedures take more time.

Cancellation and refund

Your deposit is fully refunded if you cancel or reschedule at least 48 hours before your appointment.

If you cancel less than 48 hours ahead or do not show up, the deposit is not refunded: that time was held for you and we turned other clients away.

To cancel or reschedule, call or write: +1 (612) 261-6701, alexandraskin.help@gmail.com.

How refunds are processed

Refunds are issued to the same card you paid with, usually within 5–10 business days — the exact timing depends on your bank, not on us.

Consultation

For electrolysis, the consultation is charged separately and is not part of the paid session time. For other services, a photo assessment is free.

Results

Individual results vary. They depend on your skin, the size and age of the concern, your lifestyle and how closely you follow the aftercare. Scars, vitiligo and stretch marks cannot be removed completely — camouflage makes them significantly less noticeable. We give you an honest forecast at the consultation and never promise the impossible. Photographs on this site show the results of specific clients and are not a guarantee of the same outcome for you.

Contraindications

Some conditions rule out a procedure or require clearance from your physician. Tell us about them at the consultation. We may decline a procedure if we believe it would harm you.

Age

We accept clients aged 21 and over.

Running late

If you are running late, please let us know. If you arrive more than 15 minutes late, the procedure may need to be shortened or rescheduled — the next client is arriving on time.

This document explains how the studio handles your data and your booking. If anything is unclear, just ask us — we'll explain it in plain language.

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